Telehealth:
1. What is telehealth counseling?
Telehealth counseling is therapy provided through secure video conferencing. It allows you to meet with a licensed counselor from the comfort and privacy of your home or any location where you feel safe.
2. Are in-person appointments available?
No. All sessions are provided exclusively via telehealth. This ensures convenience, flexibility, and enhanced confidentiality.
3. What technology do I need for telehealth sessions?
You will need a device with a camera and microphone (computer, tablet, or smartphone) and a stable internet connection. Sessions are conducted through a secure, HIPAA-compliant platform.
4. Is telehealth confidential and secure?
Yes. Telehealth sessions are encrypted and conducted via secure, HIPAA-compliant software. Your privacy and confidentiality are always maintained.
5. Who can receive telehealth services?
Telehealth services are available for individuals aged 18 and older.
6. How do I schedule a telehealth session?
Appointments can be scheduled by phone, email, or through the online scheduling system. Once your appointment is confirmed, you will receive instructions to access your secure session.
7. What if I have an emergency during or after hours?
If you experience a crisis outside of session hours, please contact the National Suicide Prevention Lifeline at 988 or proceed to your nearest emergency room.
8. How do I pay for telehealth sessions?
Payments can be made by cash, or all major credit cards. Payment is expected at the time of service.
9. What types of issues can be addressed via telehealth?
Telehealth sessions can address a wide range of concerns, including depression, anxiety, trauma, family conflict, life transitions, men’s issues, premarital counseling, parenting, self-esteem, spirituality, individual therapy, and family therapy.
Confidentiality:
All information shared in counseling sessions is strictly confidential and will not be disclosed to others without your written permission. Exceptions to confidentiality are limited to situations required by law, such as concerns of imminent harm to yourself or others, suspected abuse or neglect of a child, elder, or vulnerable adult, or as otherwise mandated by court order.
Confidentiality is a fundamental part of the counseling relationship and is maintained to ensure a safe and supportive environment for your care.
Cancellation policy:
When an appointment is scheduled, that time is set aside exclusively for you. Out of respect for both your time and the needs of other clients, we ask that you provide at least 24 hours’ notice if you are unable to attend your session.
Appointments that are canceled without the required notice, or missed without prior communication, will be charged at the full session or evaluation rate. This policy helps ensure that the reserved time can be made available to others who may be waiting for services.
Please note that in the event of a true emergency beyond your control, you will not be charged for a missed session. Your well-being and circumstances are always taken into consideration.
Therapy Made Simple:
All counseling services with Kris Cordero are provided exclusively through secure telehealth sessions. No in-person appointments are offered. Telehealth allows you to engage in therapy from the comfort and privacy of your own home—or any location where you feel safe and focused—eliminating the need to travel to a facility.
This format provides the same high-quality care as in-person therapy while enhancing confidentiality and anonymity. It offers flexibility for busy lifestyles, convenience, and a secure, comfortable setting that supports your personal healing journey. Whether addressing individual concerns, family dynamics, or life transitions, telehealth ensures that professional counseling is accessible, private, and tailored to your needs wherever you are.
Telehealth:
1. What is telehealth counseling?
Telehealth counseling is therapy provided through secure video conferencing. It allows you to meet with a licensed counselor from the comfort and privacy of your home or any location where you feel safe.
2. Are in-person appointments available?
No. All sessions are provided exclusively via telehealth. This ensures convenience, flexibility, and enhanced confidentiality.
3. What technology do I need for telehealth sessions?
You will need a device with a camera and microphone (computer, tablet, or smartphone) and a stable internet connection. Sessions are conducted through a secure, HIPAA-compliant platform.
4. Is telehealth confidential and secure?
Yes. Telehealth sessions are encrypted and conducted via secure, HIPAA-compliant software. Your privacy and confidentiality are always maintained.
5. Who can receive telehealth services?
Telehealth services are available for individuals aged 18 and older.
6. How do I schedule a telehealth session?
Appointments can be scheduled by phone, email, or through the online scheduling system. Once your appointment is confirmed, you will receive instructions to access your secure session.
7. What if I have an emergency during or after hours?
If you experience a crisis outside of session hours, please contact the National Suicide Prevention Lifeline at 988 or proceed to your nearest emergency room.
8. How do I pay for telehealth sessions?
Payments can be made by cash, or all major credit cards. Payment is expected at the time of service.
9. What types of issues can be addressed via telehealth?
Telehealth sessions can address a wide range of concerns, including depression, anxiety, trauma, family conflict, life transitions, men’s issues, premarital counseling, parenting, self-esteem, spirituality, individual therapy, and family therapy.
Confidentiality:
All information shared in counseling sessions is strictly confidential and will not be disclosed to others without your written permission. Exceptions to confidentiality are limited to situations required by law, such as concerns of imminent harm to yourself or others, suspected abuse or neglect of a child, elder, or vulnerable adult, or as otherwise mandated by court order.
Confidentiality is a fundamental part of the counseling relationship and is maintained to ensure a safe and supportive environment for your care.
Cancellation policy:
When an appointment is scheduled, that time is set aside exclusively for you. Out of respect for both your time and the needs of other clients, we ask that you provide at least 24 hours’ notice if you are unable to attend your session.
Appointments that are canceled without the required notice, or missed without prior communication, will be charged at the full session or evaluation rate. This policy helps ensure that the reserved time can be made available to others who may be waiting for services.
Please note that in the event of a true emergency beyond your control, you will not be charged for a missed session. Your well-being and circumstances are always taken into consideration.
Therapy Made Simple:
All counseling services with Kris Cordero are provided exclusively through secure telehealth sessions. No in-person appointments are offered. Telehealth allows you to engage in therapy from the comfort and privacy of your own home—or any location where you feel safe and focused—eliminating the need to travel to a facility.
This format provides the same high-quality care as in-person therapy while enhancing confidentiality and anonymity. It offers flexibility for busy lifestyles, convenience, and a secure, comfortable setting that supports your personal healing journey. Whether addressing individual concerns, family dynamics, or life transitions, telehealth ensures that professional counseling is accessible, private, and tailored to your needs wherever you are.